PERCEPTIONS OF CIVIL SERVANT REGARDING RISK MANAGEMENT IMPLEMENTATION IN A FEDERAL GOVERNMENT SECRETARIAT OF BRAZIL
DOI:
https://doi.org/10.5752/P.1984-6606.2019v19n54p77-94Keywords:
Risk management, Risk, Public Administration, Difficulties, BenefitsAbstract
This paper describes perceptions of civil servant about risk management implementation process in federal government secretariat of Brazil, with regard to their understanding of this management model, as well as the difficulties and possible gains related to its implementation. This is qualitative field research, cross-cutting, with content analysis that use to consolidate the information obtained through a questionnaire with open questions about risk management, applied to a non-probabilistic convenience sample of a civil servants of the executive branch. Despite the initial stage of the implementation of risk management, the servers perceive more possible gains than difficulties in adopting the model. Possible earnings the are related to the focus on improving processes and achieving results, preventive action to events, increased engagement of those involved, institutional strengthening and compliance control recommendations. The analysis identified four difficulties: risk management policy’s limitations, server engagement’s lack, structural limitations for risk management and support’s lack from top management. At the end, recommendations are made for future research related to the risk management’s adoption.