ORGANIZATIONAL SUPPORT, SOCIAL SUPPORT, AND TURNOVER INTENTION IN BRAZILIANS IT PROFESSIONALS

Resumen

This paper explores the influence that organizational support and social support has on the turnover intentions of information technology (IT) professionals. Through quantitative approach, the research applied the Perceived Organizational Support and Turnover Intention scales. The data were submitted to descriptive statistical analysis and bivariate correlations, with the findings indicating that the perception of support has a significant and negative correlation with turnover intention. The more positive the perception of support, the less professionals want to leave the organization. The data also reveal that Performance Management, Compensation and Development Policies, Management and Leadership Style and Social Support have a negative influence on turnover intention. In contrast, Workload has a positive influence. Despite turnover intention being a phenomenon of multiple causes, the conclusion is that organizational/social support and its dimensions are important influencing factors on decisions regarding professional evasion.