FROM THE STREETS AND THE TRASH ROOM TO THE TELEMARKETING

subaltern subjects, care and meanings of outsourcing

Abstract

Based on previous empirical researches carried out by the authors of this article on the processes of precarizarition of working and life conditions of informal and outsourced workers (from the cleaning and telemarketing sectors), this text intends to problematize the extent to which social, economic and legal structures, guided by classist, racist, patriarchal and cisheteronormative perspectives, present themselves concretely as limiting the possible transits for black cisgender women in the Brazilian world of work (limiting an important part of them between domestic employment, outsourced cleaning services and telemarketing operations) and for transvestites and transgender women (often restricted to prostitution and telemarketing operations). We chose to address, specifically, the legal phenomenon of outsourcing, especially in its overlap with care, apart from characters of post-Fordist capitalist productive restructuring. Outsourcing is reviewed as a border and complex legal category, which uses processes of marginalization, invisibilization and dehumanization to establish work regulation in a relational and mimetic perspective to jobs that were previously naturalized in relation to these subaltern subjects in the scope of informality, reinforcing and reifying social places understood as possible for them.