Mapping and Analysis of Risk in Contracting IT Solutions in a Public Institution of Higher Education in Ceara

Authors

  • Darnel Amaro dos Santos Fernandes Universidade Federal do Cariri
  • Dinara Leslye Macedo e Silva Calazans Universidade Federal do Rio Grande do Norte
  • Aline Virgínia Medeiros Nelson Universidade Federal do Rio Grande do Norte
  • Fabricia Abrantes Figueiredo da Rocha Universidade Federal do Rio Grande do Norte

DOI:

https://doi.org/10.5752/P.2316-9451.2024v12n1p88-108

Keywords:

Risks management, Public procurement, Hiring of IT solutions, Public administration, Federal institute of higher education

Abstract

The aim of this study was to identify and map the potential risks associated with the process of hiring Information Technology solutions in a specific institution. The research method used was qualitative and applied, while the objectives were descriptive and used the case study technique. The results of the study indicated that the main risks identified were related to the budget, incomplete specifications of the contracted object, and discrediting of suppliers in the bidding process. Based on the findings, control alternatives were proposed according to the classification of the identified risks. This study contributes to improving risk management and expanding knowledge about the potential threats that can occur during
the hiring process, particularly in the IT sector. 

Downloads

Download data is not yet available.

Author Biographies

Darnel Amaro dos Santos Fernandes, Universidade Federal do Cariri

Mestre em Gestão Pública (UFRN), Especialista em Tecnologias de Gestão Pública e Responsabilidade Fiscal, Servidora Pública da Universidade Federal do Cariri(UFCA)

Dinara Leslye Macedo e Silva Calazans, Universidade Federal do Rio Grande do Norte

Doutora em Administração (UFRN), Professora da Universidade Federal do Rio Grande do Norte (UFRN), Programa de pós-graduação em Gestão Pública (UFRN), Programa de pós-graduação em Administração (UFRN)

Aline Virgínia Medeiros Nelson, Universidade Federal do Rio Grande do Norte

Doutora em Ciências Jurídicas (UFPB). Professora do Departamento de Ciências Administrativas e Membro do Programa de Pós-Graduação em Gestão Pública, ambos da UFRN

Fabricia Abrantes Figueiredo da Rocha, Universidade Federal do Rio Grande do Norte

Doutora em Administração (UFRN), Professora do Instituto Federal de Educação, Ciências e Tecnologia do Rio Grande do Norte (IFRN)

Downloads

Published

2024-06-05

How to Cite

FERNANDES, Darnel Amaro dos Santos; CALAZANS, Dinara Leslye Macedo e Silva; NELSON, Aline Virgínia Medeiros; ROCHA, Fabricia Abrantes Figueiredo da. Mapping and Analysis of Risk in Contracting IT Solutions in a Public Institution of Higher Education in Ceara. Abakós, Belo Horizonte, v. 12, n. 1, p. 88–108, 2024. DOI: 10.5752/P.2316-9451.2024v12n1p88-108. Disponível em: https://periodicos.pucminas.br/abakos/article/view/30582. Acesso em: 10 oct. 2025.

Issue

Vol. 12 No. 1 (2024)

Section

Artigos completos / Full papers

License

I  (we) submit the present work, an original and unpublished manuscript, from my (our) authorship, to Abakós - Magazine of Interdisciplinary Studies on Science and Informatics, and  I (we) agree that the copyright related to this work will become property of  PUC Minas Publisher. No partial or full reproduction is allowed, by any means (printed or electronic), dissociated from Abakós. Any reproduction requires prior written authorization granted by the Editor.

I (we) declare there is no type of interest conflict among the subject theme, author(s), organization(s), institution(s) and person(s).

I (we) recognize that Abakós is licensed under CREATIVE COMMONS:

Licença Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported (CC BY-NC-ND 3.0).