O Capelão como mediador: revisão integrativa

Abstract

The development observed in the sociocultural structure from Biblical times to the present day have determined a widely of areas of Chaplaincy/Counseling, such as Hospital, Military, Prison and Corporate. In spite of this diversity of areas of action, a common situation can be pointed out in the activity of the chaplain/counselor: interpersonal conflicts. One of the possibilities of intervention in conflict problems is informal mediation, which is characterized by the intervention of a third party facilitator, who facilitate the holding of the talks of the conflicting parts. The present study quantified, listed and analyzed the literature on the practice of informal mediation in Chaplaincy/Counseling, to understand the chaplain/counselor's possibilities of acting as an informal mediator. To achieve this target, the integrative review method was used, searching data in the following electronic databases CAPES Portal of Periodicals; Scientific Eletronic Library online-Scielo; Science Direct and Google Scholar. Only six articles presented information on the elaboration of programs and strategies for conflict mediation in prisons, corporations and hospitals based on the initiative of services or sectors of Chaplaincy. In addition, it is worth noting that in only one of these initiatives had a specific preparation of the chaplains for mediation, by a Canadian nongovernmental organization committed to educating, training and equipping in the area of restorative justice, with particular attention to the chaplaincy area.